Archive | April 2012
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Last week I brought up the hot topic of managing conflict. Truly this is a hot topic and one that a lot of companies, teams, and leaders would rather avoid that deal with. Lesson One had to do with the first thing we must do: practice good self-management. Today we take on Lesson Two: Learn […]
Is conflict a hot topic? You bet it is! Every time I am with a work group and ask, “What is the first thing that comes to mind when I mention the word ‘conflict’?” Here is a list of the terms that come up – almost universally: Irritating, annoying, anger, frustration, oh no- not again, […]