At a major hospital system in Colorado, a week ago, I was privileged to be with a
group of new supervisors who were enrolled in my course, Stepping up to Supervision.
The participants were from a cross section of hospital departments including supervisors, managers, and directors. The eagerness of the participants to learn in the classroom always impresses me. They dive right in to the subject matter. You can tell from their questions, responses, and the active discussions that they are applying what they are learning. The big issues they raised were very interesting.
From peer to supervisor:
Making the adjustment from peer to leader is often a big challenge. The way to overcome that challenge is to navigate the transition with knowledge, understanding, patience, and a clear sense of purpose. A leader with those four tools will be able to communicate and reinforce what we call the 4 P’s: Purpose, Picture, Plan, and Part.
Purpose: relates to the mission and goals of the work.
Picture: connects to what we will see when we are successful.
Plan: lays out the steps to take to reach those goals.
Part: refers to the part that the individual employees will play in the performance of the work.
Continue Reading »